What is the Print@Stern Printing System?
The Print@Stern printing system is a smart, high-speed, high-availability printing solution for student printing. With the amount of printing increasing every semester, so does the amount of waste and the cost. Our goal with this new system is to eliminate the large amount of waste generated from erroneous print jobs and to provide better service the student population.
How does Print@Stern work?
Print@Stern works by installing a printer called “Print at Stern” onto your computer. This printer represents all of the public Stern printers you can use (normally you would have to install all of these printers separately). When you print to the “Print at Stern” printer your print job does not immediately print to a printer. The system actually saves your print job is to the print server where it is stored for 2 hours. This gives you time to print all of the documents you need without having to run back and forth from your computer to your printer.
Once you have finished sending all of your jobs to the printer you will need to find a “release station” to print out your jobs. These are the computers and touch screens that you see next to the printers. Simply slide your NYU ID card thru the card swipe and the system will display all of your print jobs . Just choose the print jobs you wish to print and press the “Print” button. Your documents will print to one of the printers nearest to that release station.
Who can use this system?
This system can be used by students currently enrolled in Stern class(es). Non-Stern students will not be in the system and will be unable to print to Stern printers. Faculty and administrators are not provisioned to use the student printing system.
What is the easiest way to install Print at Stern?
The easiest way to install Print at Stern is to install the "Popup Print at Stern" client. This will bypass having to register your alias with our system, however you will need to enter your netid/password the first time you print. Subsequent print jobs will provide you with a button that says "Last Answer" which you can use instead of typing in your netID/password again. Windows installation is very easy, just download the install file and run it. Mac installation requires a few more steps which we have outlined for you on our installation page.
To install the Windows version of Popup Print at Stern go to: http://pharos.stern.nyu.edu/Uniprint/Popup_Print_at_Stern_for_Lte.exe
To install the Mac version of Popup Print at Stern go to: http://community.stern.nyu.edu/it/printatstern/install_leopard.html
How much will it cost to print? What is a Sternbuck?
Every July 1st, Stern students are given an allotment of 1500 sheets to print for the year (both semesters and summer). These pages are represented as "Sternbucks" within our system. When you go to the release station you will see how many Sternbucks you have available. 1 sheet of paper = 1 Sternbuck. We recommend that you print in duplex (double-sided) so you can print 2 pages on one sheet for 1 Sternbuck.
Where are the Printers and Release Stations Located?
1. MBA/Langone/EMBA/TRIUM/IMP
- KMC Buildings
- K381 (Rotunda)
- K491 (Rotunda)
- K470 (Starbucks Lounge)
- Shimkin Building
- S2100 (Reading Room)
- S2110 (Meeting Room)
- S2101 (Bloomberg Room inside of S2100)
- S4130 (Meeting Room)
- S5154 (Right Outside of OCD office)
- S6130 (MBA Student Leader Suite)
2. Undergrad
What is a Release Station?
A release station is a computer or touchscreen located near each printer or group of printers. After you have sent your print job to the Print@Stern printers, you will need to login or use your ID card to swipe into the Release Station and release your print job. Select the release station located next to the printer or group of printers you wish your print job to print from. After you select and release your desired print job(s) from the release station they will immediately print to the nearby printers. The release station will inform you exactly which printer your job was sent to.
What if I run out of Sternbucks?
If you run out of Sternbucks you can purchase new Sternbucks by going to: https://pharos.stern.nyu.edu/printatstern/
If the printer jams what can I do? Can I get a refund?
If your print job jams in the printer you can call the helpdesk at 212-998-0180 and we can reprint the job for you. We can also credit your account the pages you printed before the job was jammed.
How do I use Print@Stern on my laptop?
To install Print@Stern on your laptop you will need to go to http://community.stern.nyu.edu/it/printatstern and follow the instructions.
What is an "Alias"?
Your Alias is the way the Print@Stern system links your laptop to your Stern NetID in order to authenticate you within the system. The alias is your windows user account name or your Mac shortname. If you need help finding out what your user account name/shortname is on your laptop you can visit http://community.stern.nyu.edu/it/printatstern/whatos.html and chose your OS. The following page with give you step by step instructions on how to find your alias.
